Privacy Policy

1. Introduction

This Privacy Policy describes how spotaslot.com ("we," "us," or "our") collects, uses, and protects your personal information when you use our scheduling and booking service ("Service"). We are committed to ensuring your privacy and protecting your personal data.

2. Data Collection

We collect the following types of information when you use our Service:

• Personal Information: Name, email address, and any other information you provide during the booking process.
• Booking Information: Details about the appointments or bookings you schedule through our Service.
• Technical Information: IP address, browser type, and device information.

3. Data Usage

We use your data for the following purposes:

• To provide and maintain the Service.
• To process and manage your bookings.
• To communicate with you about your bookings and our Service.
• To ensure the security of our Service.

4. Data Sharing

We may employ third party companies and individuals to facilitate our Service, provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use the following third-party services to provide our Service:

• Resend.com to send emails on our behalf. Please refer to their privacy policy for more details.
• aws.amazon.com to send SMS notifications. Please refer to their privacy policy for more details.

Legal Compliance: We may disclose your data if required by law or in response to valid requests by public authorities.

5. Data Storage and Retention

All data is stored within the European Union (EU) in compliance with applicable data protection laws. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

6. User Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your data, subject to certain legal obligations.
• Withdrawal of Consent: You can withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies that are essential to the operation of our Service. These cookies are necessary for the basic functionality of our website and cannot be turned off in our system. They include cookies that:

• Maintain your session while you use our Service.
• Enable secure log-ins.
• Remember your preferences (e.g., language settings).

You can still manage other non-essential cookies through your browser settings, but please note that disabling essential cookies may affect the functionality of our Service.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and regular security assessments.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].